Privacy Policy

We collect information you provide directly to us (name, email, phone number, date of birth, health details) when you register, purchase a plan, or contact our support team. We also automatically collect certain technical information such as IP address, browser type, device information, and usage patterns.

We use your information to provide and personalise our services, process transactions, send service-related communications (e.g., plan confirmations, reminders), respond to enquiries, analyse usage to improve our platform, and comply with legal obligations.

We do not sell your personal information. We may share it with trusted third parties (healthcare providers, payment processors, insurance partners) strictly to fulfil the services you have requested. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

By submitting information on CureBharat platforms, users consent to the collection, storage, and processing of their data for service delivery and communication. Users authorise CureBharat to contact them through phone calls, SMS, email, or messaging platforms regarding wellness services, support, and program updates.

Any health-related data you share is treated with the highest level of confidentiality. We process this data only with your consent and in accordance with applicable Indian data protection laws, including the Information Technology (Amendment) Act, 2008.

We implement industry-standard security measures including encryption (TLS/SSL), secure servers, and regular security audits to protect your personal information. Technical and organisational measures include encrypted communications, restricted access controls, and secure storage systems. Despite our best efforts, no method of transmission over the Internet is 100% secure.

We use cookies and similar technologies to enhance your experience, understand usage patterns, and deliver relevant content. You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our platform.

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, contact us at contactus@curebharat.com. We will respond within 30 days. You may also opt out of marketing communications at any time using the unsubscribe link in our emails.

We retain your personal data for as long as necessary to provide our services and comply with legal requirements. After account closure, we may retain certain data for a period of up to 7 years for statutory compliance and dispute resolution purposes.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will take steps to delete that information.

CureBharat provides a grievance redressal mechanism in accordance with Indian IT regulations. For any privacy-related queries or grievances, please reach out to our Grievance Officer at contactus@curebharat.com or write to CureBharat Wellness Private Limited, 6th Floor, Lightbridge, Hiranandani Business Park, Andheri East, Mumbai – 400072. We will acknowledge your request within 48 hours.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after updates constitutes your acceptance of the revised policy.